The quality of the customer support that you receive is as
important as the quality of product that you purchase.
All of our products are backed by our Standard Service
Agreement.
If you need technical support please fill out our simple support request form.
Customer Portal
Registered customers may enter our customer portal to download software updates and access other downloads.
If you are already a registered user, click
here to enter the portal.
If you are not yet registered, please visit
this link to register.
Standard Service Agreement
Our Standard Service Agreement is included with every
system and covers the product for one full year.
If you are the original owner, we also provide you with
unlimited phone support for the life of the product.
• 90-days advanced parts replacement / 12-months return to manufacturer
• Free Technical Support 7:30-6:00 pm (PST).
• Call Us Toll Free 1-800-223-3693
Enhanced Service Agreement
Our Enhanced Service Agreement features all of the benefits
of our Standard Service Agreement plus free software
upgrades and overnight priority replacement for hardware.
Minimize your downtime - maximize your productivity.
• Warranty Coverage for Multiple Years
• Toll Free Access Number
• Overnight Priority Replacement Hardware
• Free Software Upgrades
Onsite Service Agreement
Our Onsite Service Agreement features all of the benefits
of our Enhanced Service Agreement plus onsite support from
our qualified technicians.
• Call to Verify Coverage
• Technicians Dispatched Onsite
• All Enhanced Service Agreement Benefits
Onsite Installation and Training
Onsite installation and training is available for all systems purchased.
