Microtech Customer Support

The quality of the customer support that you receive is as important as the quality of product that you purchase.
All of our products are backed by our Standard Service Agreement.

If you need technical support please fill out our simple support request form.

Standard Service Agreement

Our Standard Service Agreement is included with every system and covers the product for one full year. If you are the original owner, we also provide you with unlimited phone support for the life of the product.

• 90-days advanced parts replacement / 12-months return to manufacturer
• Free Technical Support 7:00-5:00 pm (PST).
• Call Us Toll Free 1-800-223-3693

Enhanced Service Agreement

Our Enhanced Service Agreement features all of the benefits of our Standard Service Agreement plus free software upgrades and overnight priority replacement for hardware. Minimize your downtime – maximize your productivity.

• Warranty Coverage for Multiple Years
• Toll Free Access Number
• Overnight Priority Replacement Hardware
• Free Software Upgrades

Onsite Service Agreement

Our Onsite Service Agreement features all of the benefits of our Enhanced Service Agreement plus onsite support from our qualified technicians.

• Call to Verify Coverage
• Technicians Dispatched Onsite
• All Enhanced Service Agreement Benefits

Onsite Installation and Training

Onsite installation and training is available for all systems purchased.

Microtech Customer Support Portal

Registered customers may enter our customer portal to download software updates and access other downloads. Login to your account to access the customer support portal.